By registering an account to use the products and services of Mesbox Technology Joint Stock Company (including trial accounts, official accounts; free or paid versions; web or app versions), you acknowledge and agree to comply with all the terms and conditions mentioned herein.
- Should any part of these Terms & Conditions become invalid or unenforceable for any reason, it will only affect the identified invalid content and will not impact the validity of the remaining content. - In case of discrepancies between these Terms & Conditions and any other contract or agreement, the most recent provisions will prevail, unless otherwise mutually agreed in writing.
2. Utilizing Shared and Private Spaces
a) Use of Common Areas: - You understand and agree that you have the right to utilize and operate the Common Areas on the Mesbox Software as solely determined and reviewed by Mesbox. Any requests to use the Common Areas on the Mesbox Software for your own purposes may be subject to additional charges beyond the initially communicated service fees.
b) Private Area Usage: - You have full rights to use the password-protected Private Area for your activities. Mesbox does not interfere and is not responsible for your actions affecting data and information in the Private Area. Any requests arising from the use of the Private Area not covered in the initial agreement may be subject to charges.
c) Access to Private Areas: You understand and agree that Mesbox has the right to access your private areas under the following circumstances: - With your consent - At your request for support purposes or troubleshooting - When required by state agencies, courts, etc., as per legal regulations - In emergency situations, to prevent unauthorized access or external attacks. You understand and accept that you do not have the right to request access to Mesbox's private areas, or those of other individuals, organizations, service administration areas, system and website management, applications.
Mesbox will notify you through various methods before any suspension or discontinuation, except where prohibited by law or government regulations. - If the product or service you are using is temporarily suspended, you are responsible for cooperating and providing necessary information for verification and/or fulfilling commitments to continue usage. - In serious cases, Mesbox reserves the right to seek intervention from competent government authorities and specialized units to ensure the legal rights and interests of Mesbox and other individuals or organizations.
4. Intellectual Property Rights
The software and content on the website www.mesbox.com are the property of Mesbox Technology Corporation. - Mesbox software is a legally owned asset of Mesbox. By providing you with an account, Mesbox grants you the right to own, manage, and use Mesbox products and services as per the agreement in the contract or these Terms & Conditions. - Except as permitted above, you may not copy, modify, reverse engineer, interfere with, or disrupt the technical systems of Mesbox software. - If you wish to use information from the website www.mesbox.com or the Mesbox app, you must cite the source from www.mesbox.com correctly, use it only for non-profit purposes, and not infringe on the rights and interests of other individuals/organizations. - If you use software interfaces or images provided by Mesbox, you understand and agree that all intellectual property rights (including but not limited to copyrights, trademarks, etc.) of the software interfaces or images are not automatically transferred to you and remain the property of Mesbox.
5. Privacy Policy
At Mesbox, safeguarding your information is a necessary and critical task. We commit to protecting the data on your Mesbox software account, except in the following cases:
- Your information and data are publicly available on your domain, website, fanpage, and public mass media;
- Upon your written request and/or agreement to use integrated services and utilities on the software system;
- As required by competent state authorities and legal regulations;
- In cases of force majeure.
6. Utilizing Third-Party Services
Mesbox software continuously expands its excellence, providing an ecosystem of utilities and solutions that enhance your experience during usage. Therefore, it includes the integration of third-party services. - To clarify, Third-party Services are those developed and provided by third parties through integration on the Mesbox software, including but not limited to transportation services, payment solutions, financial solutions, etc. Mesbox recommends that you read and consult the terms of use of Third-party Services before agreeing to connect your account on the Mesbox software. - If you agree to connect and use Third-party Services on the Mesbox software system, it means you are aware and consent to third parties accessing and processing your data related to their services, and you must comply with each third party's regulations and policies. - In the event of issues such as interruptions, errors, or terminations of Third-party Services provided on the Mesbox software, Mesbox will make every effort to support you in having the best experience, but this does not imply that Mesbox is liable for any incidents or damages caused by third parties.
7. Website Footer Regulations
All products and services provided by Mesbox, upon completion and delivery, are marked with "Powered by Mesbox" linked to the Mesbox.vn homepage and set to nofollow at the footer or other locations depending on the product or service. - This display acts like a warranty seal for Mesbox products and services, affirming Mesbox's responsibility and ensuring the rights to post-sale support services.
8. Troubleshooting
Mesbox software and its features are provided on an "as is" basis. Mesbox does not guarantee that the Mesbox software will be uninterrupted, timely, or error-free due to issues such as hackers, widespread internet outages, or other force majeure events. - However, Mesbox commits to making every effort and utilizing all available resources to ensure that the Mesbox software is always ready for use. Mesbox is dedicated to mitigating disruptions and will make adjustments, repairs, and provide support as needed to quickly restore the system. Additionally, it is your responsibility to immediately notify Mesbox upon detecting any issues, and actively cooperate to allow for the quickest resolution possible. - In the event of a third-party related issue, you are responsible for collaborating with the relevant parties to resolve the matter. You understand and agree that, in all cases, Mesbox strives to support and rectify issues; however, Mesbox will not be liable for any damages arising from delays in reporting or concealing information about the issues.
9. Limitation of Liability
Mesbox provides software with features that support sales management for our clients; therefore, Mesbox does not intervene and is not responsible for any content related to the client's sales activities. Once you have successfully registered your account, you are the sole entity responsible for securely managing your information, data, administrative accounts, passwords, software content, employee permissions, and other related account and software information. - Mesbox is not responsible and does not guarantee the accuracy of information from the software and/or email content sent from accounts. - Mesbox is not legally liable and will not compensate you or any third party for direct, indirect, incidental, special, consequential damages, or losses in profits, revenue, or reputation arising from your or authorized individuals' use of the software/services integrated in Mesbox. - You must immediately notify Mesbox upon detecting any unauthorized access using your account or any security breaches, including loss, theft, or exposure of password and other security information to receive support. Mesbox also bears no responsibility or joint liability for the quality of third-party services integrated or connected on the Mesbox software. - Furthermore, you understand that Mesbox is not responsible and does not have the authority to verify, certify information, or service quality, nor compensate for damages related to the use of services or products advertised on third-party websites/applications or transactions made with individuals who are not or are no longer Mesbox employees. - Mesbox recommends that you regularly check notifications sent to you by Mesbox to stay informed and cooperate in preventing any potential unwanted damages.
10. Support for Use, Resolving Inquiries, Complaints, and Disputes
a) How to Use Mesbox Software - You can access and consult the user guide directly on the Mesbox User Guide page b) Methods for Receiving Inquiries and Complaints For any suggestions, inquiries, complaints, or support needed during the use of our services, please contact Mesbox through the following methods: - Send an email to: [email protected] - Call our support hotline at: 02466.579.785 Innosoft Technologies LLC Head office address: 130 Trung Phung Street, Trung Phung Ward, Dong Da District, Hanoi City, Vietnam Phone number: 02466.579.785 Mesbox is committed to resolving any complaints promptly and with a spirit of negotiation, reconciliation, respect, and mutual benefit. However, depending on the complexity of the complaint, Mesbox will have a corresponding processing time, and the resolution outcome will be communicated to you. c) In cases where the parties cannot resolve the dispute through negotiation and mediation - One of the parties will take the dispute to the Vietnam International Arbitration Center (VIAC) next to the Vietnam Chamber of Commerce and Industry, following the arbitration rules of this center, with the arbitration taking place in Hanoi City.
11. Amendments to Terms & Conditions
Mesbox may modify, update, or adjust the contents of these Terms & Conditions at any time. - Mesbox recommends that you regularly check notifications, emails, or visit the Terms & Conditions on the official Mesbox website (mesbox.com) to stay updated with the latest version. - If you do not agree with these Terms & Conditions, or only agree with parts of them, you have the right to send a written notice to Mesbox specifying the parts you disagree with. Mesbox then reserves the right to decide whether to continue providing products/services, refuse to provide products/services, or terminate any contracts/agreements, depending on Mesbox's policy and applicable legal regulations at the time.
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Leanbase, Inc. (“Leanbase,” “we,” “our,” “us”) offers a variety of team productivity, collaboration, and organizational tools, as detailed in the Leanbase Guide and its Release Notes (collectively, the “Service”), and websites, including but not limited to www.leanbase.com, wavelength.com, blog.leanbase.com, community.asana.com (the “Websites”).
These User Terms of Service (“Terms”) constitute a binding legal agreement between you and Leanbase, outlining the rules for using our Service and Websites. These Terms apply to you as a user of the Service, with certain exceptions for Managed Users (as defined and elaborated in Section 2 (How These Terms Apply)). By accessing or using the Service and Websites, you acknowledge and agree to these Terms and confirm you have read and understand our Privacy Statement, which is incorporated herein by reference.
If you do not agree to these Terms, please refrain from accessing or using the Service or Websites.
We may update these Terms occasionally by posting a revised version on our website. If, in Leanbase’s sole discretion, the changes are significant, we will notify you before the changes take effect, either by emailing the email address associated with your account or by notifying you through the Service and/or Websites. If you disagree with the revised Terms, you must cease using the Service and Websites. Unless stated otherwise, the updated Terms will take effect upon posting and will apply going forward. Your continued use of the Service and Websites after any updates signifies your acceptance of the changes.
2. How These Terms Apply
As a Leanbase user, you fall into one or more of the following categories:
- “Site Visitors” are users of the Websites. - “Free Users” access the free/basic version of the Service, which includes a limited set of features compared to Managed Users. Free Users may have individual workspaces or participate in a free multi-user Asana domain. - “Managed Users” are part of a paid Asana subscription plan, purchased by an entity (the “Customer”) that has a separate written agreement with Asana (the “Customer Agreement”) governing the use of the Service and allowing the Customer to configure Asana for Managed Users.
If you are a Managed User, only Sections 1 (Introduction), 2 (How These Terms Apply), and 6 (Acceptable Use Policy) of these Terms apply to you.
As a Managed User, your access to the Service is through an Asana Customer, such as your employer or a friend who invites you to join their workspace. The Customer Agreement outlines our obligations to deliver the Service to the Customer, who may then allow Managed Users to join their Asana instance. When you or another Managed User submits content, such as messages or files (“Customer Data”), you acknowledge that the Customer controls this data, and the Customer Agreement gives the Customer authority over it. For instance, the Customer can manage permissions, integrate third-party services, or modify the contents of Asana portfolios, projects, tasks, and subtasks, affecting the access, use, disclosure, modification, or deletion of Customer Data.
AS BETWEEN ASANA AND THE CUSTOMER, YOU ACKNOWLEDGE THAT THE CUSTOMER IS SOLELY RESPONSIBLE FOR (A) INFORMING YOU AND OTHER MANAGED USERS ABOUT ANY RELEVANT POLICIES OR SETTINGS THAT MAY AFFECT CUSTOMER DATA; (B) OBTAINING NECESSARY RIGHTS, PERMISSIONS, OR CONSENTS FOR THE LAWFUL USE OF CUSTOMER DATA AND OPERATION OF THE SERVICE; (C) ENSURING THE LAWFUL TRANSFER AND PROCESSING OF CUSTOMER DATA UNDER THE CUSTOMER AGREEMENT; AND (D) ADDRESSING ANY DISPUTES WITH YOU OR OTHER MANAGED USERS REGARDING CUSTOMER DATA, THE SERVICE, OR THE CUSTOMER’S OBLIGATIONS. AS A MANAGED USER, ASANA PROVIDES THE SERVICE TO YOU “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
3. Eligibility and Scope
To use the Service and Websites, you must be at least 16 years old and capable of entering into these Terms. If your local laws require you to be older for Leanbase to lawfully provide the Service and process your personal data without parental consent, then you must meet that age requirement.
If you do not meet these criteria, or if Leanbase has previously banned you from using the Service and Websites, you are not permitted to access or use the Service and Websites.
