Mesbox understands that privacy and the security of personal information are paramount to users. Therefore, Mesbox is committed to doing everything possible to protect the privacy of Mesbox users. Our Privacy Policy outlines how Mesbox collects and processes personal information when Mesbox users utilize our services. By using Mesbox's services, users fully agree to the terms outlined in this Privacy Policy. Mesbox may modify the content of the policy by posting a revised version on the Mesbox system, which becomes effective upon posting. Continued use of the services by Mesbox users means they accept and firmly agree to comply with the latest updated Terms of Use.
1. Information Mesbox Requires from Mesbox Users
To fully utilize the features of Mesbox software products, Mesbox users must register as members and provide their personal information. The basic information required from Mesbox users includes, but is not limited to, the following: - Company name, store, business unit - Full name, age, residential address - Email, mobile phone number, landline phone number - IP address (Internet Protocol), type of web browser, connection speed, number of pages viewed, visit duration, and the addresses accessed by the browser. All user information provided to Mesbox will be stored on the Mesbox system
2. How does Mesbox protect and store Mesbox users' personal information?
Mesbox securely stores and processes user personal information on its servers, safeguarded by physical and electronic measures including firewalls, data encryption, and procedures mandated by privacy laws. Mesbox enforces physical access controls to information and allows access to personal data only to employees who need it to fulfill their job responsibilities within the Mesbox system. All customer data will be retained on the Mesbox system for a period of 6 months after the customer ceases using the software on the Mesbox mobile application. After 6 months, customer data will no longer be stored on the Mesbox system.
3. What is the purpose of storing Mesbox user information?
Mesbox aims to provide businesses and users with a service infrastructure that optimizes cost and time for effective online brand promotion and business expansion. Therefore, Mesbox uses and stores personal information of Mesbox users to:
- Provide information, services, and support as requested by Mesbox users
- Resolve disputes and issues related to the use of the Mesbox Website/Application
- Prevent illegal or prohibited activities as outlined in the Terms of Use
- Measure and improve Mesbox services
- Other purposes allowed by law, with specific notifications to Mesbox users in each case.
By using the Mesbox Website/Application, Mesbox users understand and agree that Mesbox has the right to access data on their linked devices such as:
- Reading and writing to the phonebook, accessing the current location of the Mesbox user, writing data from the Mesbox Website/Application to the memory card, and accessing the Internet from the user's device.
All these accesses are performed by Mesbox only with the consent of the Mesbox user. Once permission is granted by the Mesbox user, it is acknowledged by all parties that the Mesbox user will have no claims regarding this access; Mesbox commits to strictly keep all information of the Mesbox users confidential when using its software and applications and will not disclose it to third parties unless approved by the Mesbox user or required by competent state authorities or permitted by law. Mesbox will only change the information of Mesbox users on the Mesbox Website/Application with the consent or upon confirmation of the request by the Mesbox user.
4. What should Mesbox users do to secure their information?
Upon completion of product and service delivery, Mesbox users are the sole owners and are responsible for securely managing their identification information, admin accounts, passwords, and other related account information. Mesbox users can log into their accounts to edit their information and have the right to request Mesbox to check, update, adjust, or cancel their registered personal information. Mesbox will review, update, adjust, or cancel the personal information of Mesbox users upon request or provide tools for users to self-manage their personal information. Mesbox only supports users through accounts that users proactively provide to Mesbox. Mesbox users must immediately notify Mesbox upon detecting any unauthorized access using their accounts or any security breaches, including loss, theft, or exposure of passwords and other security information to receive support.
Mesbox users are solely responsible for the content of emails sent from their account. By providing an email and signing up for a trial, Mesbox users agree to receive marketing emails from Mesbox.
Mesbox users using the Mesbox Website/Application must responsibly secure devices that use the software, install the Mesbox Application within a controlled and safe environment, and keep access information to the Store secure to prevent account theft and/or misuse for unsafe purposes for both Mesbox users and Mesbox. Mesbox advises users to change their passwords soon after providing them to related parties for support purposes.
Mesbox will not be responsible for unauthorized third-party access to a Mesbox user's Store due to negligence on the part of the Mesbox user.
5. Authorized Individuals or Organizations to Access Mesbox User Information
Mesbox is committed to not sharing your personal information with any third parties. However, in certain cases, other individuals or organizations may access Mesbox user information under the following circumstances:
- The information has been made public by the user
- Mesbox has the user's consent to disclose this information
- By legal request or from a governmental agency, or if Mesbox believes that such action is necessary to comply with legal requirements or applicable laws
- To protect the rights, interests, property, or safety of others, based on a balance of interests of all parties involved
- To third parties with whom Mesbox has joint ventures or affiliations to provide services on Mesbox or related new services that Mesbox users are also using on Mesbox software.
Beyond these specified cases, Mesbox user personal information is always kept confidential from third parties unless Mesbox truly believes that disclosure is necessary to prevent material or financial damage that could arise from potentially illegal activities.
6. Cookie Usage
Cookies are data files placed on the hard disk of Mesbox users by the Mesbox server. Mesbox uses cookies to personalize and enhance the effectiveness of users' online time. Cookies help Mesbox recognize its users if they access multiple pages on the Mesbox website in the same session, thus eliminating the need to request the user's password on each page. These cookies expire after the user logs out or closes the browser and no longer have any effect. Mesbox users can choose to accept or reject cookies. Most browsers automatically accept cookies, but users can modify settings to reject all cookies if preferred. However, refusing cookies may interfere with and affect some cookie-dependent services and features at Mesbox.
7. Complaint Resolution
For feedback, complaints, or inquiries, Mesbox users are kindly requested to contact us via email at: [email protected] Depending on the complexity of the complaint, Mesbox will respond within an appropriate timeframe. Resolution outcomes will be communicated to Mesbox users, and if necessary, we may invite the complainant for a direct discussion. Mesbox is committed to resolving all user complaints promptly and in a spirit of negotiation, mediation, and mutual respect.
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Leanbase, Inc. (“Leanbase,” “we,” “our,” “us”) offers a variety of team productivity, collaboration, and organizational tools, as detailed in the Leanbase Guide and its Release Notes (collectively, the “Service”), and websites, including but not limited to www.leanbase.com, wavelength.com, blog.leanbase.com, community.asana.com (the “Websites”).
These User Terms of Service (“Terms”) constitute a binding legal agreement between you and Leanbase, outlining the rules for using our Service and Websites. These Terms apply to you as a user of the Service, with certain exceptions for Managed Users (as defined and elaborated in Section 2 (How These Terms Apply)). By accessing or using the Service and Websites, you acknowledge and agree to these Terms and confirm you have read and understand our Privacy Statement, which is incorporated herein by reference.
If you do not agree to these Terms, please refrain from accessing or using the Service or Websites.
We may update these Terms occasionally by posting a revised version on our website. If, in Leanbase’s sole discretion, the changes are significant, we will notify you before the changes take effect, either by emailing the email address associated with your account or by posting a notice through the Service and/or Websites. If you disagree with the revised Terms, you must cease using the Service and Websites. Unless specified otherwise, the updated Terms will take effect upon posting and will apply going forward. Your continued use of the Service and Websites after any such updates signifies your acceptance of the revised Terms.
2. How These Terms Apply
As a Leanbase user, you fall into one or more of the following categories:
- “Site Visitors” are individuals who browse the Websites. - “Free Users” engage with the free/basic version of the Service. Free Users have access to a limited set of features compared to Managed Users and may have individual workspaces or participate in a free multi-user Asana domain. - “Managed Users” are part of a paid Asana subscription plan, purchased by an entity (the “Customer”) that has a separate written agreement with Asana (the “Customer Agreement”) which governs the use of the Service and allows the Customer to configure Asana for Managed Users.
If you are a Managed User, only specific sections of these Terms apply to you: Section 1 (Introduction); Section 2 (How These Terms Apply); and Section 6 (Acceptable Use Policy).
As a Managed User, your access to the Service is through a Customer of Asana. For instance, if you are joining your employer’s organization, your employer is the Customer. If you are joining a workspace created by a friend using a personal email, your friend is the Customer. The Customer Agreement outlines our commitment to delivering the Service to the Customer, who may then invite Managed Users to their Asana instance. When you or another Managed User submit content or information to the Service, such as messages or files (“Customer Data”), you acknowledge that the Customer controls the Customer Data and the Customer Agreement allows the Customer to manage how that data is handled. For example, the Customer can manage permissions, enable or disable integrations, or modify the contents of Asana portfolios, projects, tasks, and subtasks, which can affect the access, use, disclosure, modification, or deletion of Customer Data.
AS BETWEEN ASANA AND THE CUSTOMER, YOU ACKNOWLEDGE THAT THE CUSTOMER IS SOLELY RESPONSIBLE FOR (A) INFORMING YOU AND OTHER MANAGED USERS OF ANY RELEVANT CUSTOMER POLICIES AND SETTINGS THAT MAY AFFECT CUSTOMER DATA; (B) OBTAINING THE NECESSARY RIGHTS, PERMISSIONS, OR CONSENTS FROM YOU AND OTHER MANAGED USERS FOR THE LAWFUL USE OF CUSTOMER DATA AND OPERATION OF THE SERVICE; (C) ENSURING THAT THE TRANSFER AND PROCESSING OF CUSTOMER DATA UNDER THE CUSTOMER AGREEMENT IS LAWFUL; AND (D) ADDRESSING AND RESOLVING ANY DISPUTES WITH YOU OR OTHER MANAGED USERS REGARDING CUSTOMER DATA, THE SERVICE, OR THE CUSTOMER’S OBLIGATIONS. AS A MANAGED USER, ASANA PROVIDES THE SERVICE TO YOU “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.
3. Eligibility and Scope
To use the Service and Websites, you must be at least 16 years old and capable of entering into these Terms. If your local laws require you to be older for Leanbase to lawfully provide the Service and process your personal data without parental consent, then you must meet that age requirement.
If you do not meet these criteria, or if Leanbase has previously banned you from using the Service and Websites, you are not permitted to access or use the Service and Websites.
